Alex Thornton
AI Communications Specialist
Alex Thornton is an AI Communications Specialist at Synvola with deep expertise in voice AI, NLP, and business phone systems. With 7 years in the telecommunications industry and a Computer Science degree from Georgia Tech, Alex bridges the gap between technical AI capabilities and real-world business applications. He writes detailed product comparisons, technology explainers, and migration guides that help business owners make informed decisions about their communication stack.
Articles by Alex (2)
AI Client Intake: How to Automate Your First Impression and Capture Every Lead
AI client intake eliminates slow follow-ups and missed leads by automating the first interaction with every prospect. This guide covers how it works, what it costs, and how to implement it in any service business.
9 Best Google Voice Alternatives for Business in 2026
Google Voice has limits that cost small businesses real money. We compared 9 alternatives across two categories: VoIP phone systems and AI answering services. Here is what we found.